Fees & Our Patient Results

Experienced Chiropractors with happy patients

Our approach is simple – a clear and honest approach, getting you better as quick as possible.  You will:-

  • Have clear explanation of what is/are the problem(s)
  • Be treated on the first consultation (where appropriate for your problem).
  • Advised how to help yourself – to help you get better in the fastest period of time.

Common new patient questions

  • How long is it likely take to feel better better?
  • How much is it likely to cost?
  • Is this the right clinic with the right staff for me?

To try to answer these important questions we encourage our new patients to fill out a ‘cloud based patient progress’ report called a PROM (Patient Reported Outcome Measure- Care Response).  The collected PROM data (see below) is controlled by you the patients and tell us you on average:-

  • How satisfied/happy you are with the Chiropractors, staff and clinic.
  • How long it takes for you to feel better.
  • How many treatments are needed on to feel better and so cost to you.

After we have examined you at the consultation we can be more specific – do we expect you to take less and or more treatments than the average. Our 50+ years of combined experience means we are generally very accurate at this prediction now.  Look at our real patient results below.

Our Results

 Patient Satisfaction (%)

95%

Of patients are very satisfied

5%

Of patients are satisfied

0%

Of  patient’s are unsatisfied

Patients feeling better by time (Patient Global Improvement of Change – PGIC)

These bar graphs show us in percentage terms how much better patients are over time compared to their initial consultation.

At 2 wks 70% are feeling better
2.5 treatments needed
At 4 wks 78% are feeling better
3.5 treatments needed
At 12 wks 84% are feeling better
4.5 treatments needed
  • At 14 days after the first consultation 70% of patients reported feeling better.
  • At 30 days it has risen to 78% and
  • At 90 days or 3 months down the line 84% of the patients are feeling better.
  • You can see from the results that the average number of visits over a 90 day period was to 4.5. This equates to an average cost of £181 (1 x £55 + 3.5 x £36)

What is a realistic number of treatments & cost to get well?

Touch / mouse over to view

Similar to a car service*

The average patient takes just 4.50 visits to feel 84% better and this costs £181 (1 x £55 + 3.5 X £36)

Fees

  • Initial consultation (inc. treatment if appropriate) –  £55.
  • Further Treatments – £36.
  • Children under 18 have a reduced consultation and treatment fee.

If you pay for yourself we accept debit and credit cards (not American Express) and still cash and cheques!   Those patients with private medical insurance or paid referral from companies/sports clubs etc will be placed ‘on account’.  An administrative fee will be added to the the above fees to manage your account.

Research papers using Care Response data

Peer reviewed papers:

Newell, D., and Field, J. 2007. Who will get better? Predicting clinical outcomes in a chiropractic practice. Clin Chiropr, 10(4), p.179–186.

Field, J., Newell, D., and McCarthy, P. 2010. Preliminary study into the components of the fear-avoidance model of LBP: change after an initial chiropractic visit and influence on outcome. Chiropr & Osteopat, 18(1), 21-30.

Williams, J., Hag, L. and Lee, R. 2010. ‘Is pain the cause of altered biomechancial functions in back pain sufferers?’ Hum Mov Sci, 29(2) p.311-25

Newell, D. and Bolton, J. 2010. ‘Responsiveness of the Bournemouth questionnaire in determining minimal clinically important change in subgroups of low back pain patients.’, Spine, 35, no. 19, p.1801–1806.

Field, J., and Newell, D. 2012. Relationship between STarT Back Screening Tool and prognosis for low back pain patients receiving spinal manipulative therapy. Chiropr Man Therap, 20(1), 17.

Newell, D., Field, J., and Visnes, N. 2013. Prognostic accuracy of clinicians for back, neck and shoulder patients in routine practice. Chiropr Man Therap, 21(1), 42-9

Irgens, P., Lothe, L., Kvammen, O., Field, J., and Newell, D. 2013. The psychometric profile of chiropractic patients in Norway and England: using and comparing the generic versions of the STarT Back 5-item screening tool and the Bournemouth Questionnaire. Chiropr Man Therap, 21(1), 41-51.

Newell, D., Field, J., and Pollard, D. (2014). Using the STarT Back Tool: Does timing of stratification matter? Man Ther, 20(4), p.533-9

Newell, D., Byfield, D., Osbourne, N., and Field, J. 2017. Using patient reported outcome measures (PROMs) to inform clinical decisions during chiropractic undergraduate clinical training: Barriers and opportunities (pp. 1–1). Presented at the ECU Conference, Athens.

Newell, D., Bolton, J. and Diment, E. 2015. Using an electronic Patient Reported Outcome Measures system in UK chiropractic practices: a feasibility study of routine collection of outcomes and costs. J Manipulative Physiol Ther, 20(4) p.533-9

Field, J. and Newell, D. 2016. Clinical Outcomes in a Large Cohort of Musculoskeletal Patients Undergoing Chiropractic Care in the United Kingdom: A Comparison of Self- and National Health Service-Referred Routes. J Manipulative Physiol Ther, 39(1), 54–62.

Use in Post Graduate study:

Jonathan Williams. PhD Programme. ‘Is pain the cause of altered biomechancial functions in back pain sufferers?’ Brighton Medical School, University of Brighton

Kernan Barnard. MSc Dissertation. The STarT Back Programme: The Perspectives of ‘Low Risk’ Participants. Brighton and Sussex Medical School, University of Brighton

Michelle Holmes. PhD Programme. Reconceptualising Patient-Reported Outcome Measures as Active Components of Complex Interventions. Faculty of Social, Human and Mathematical Sciences. University of Southampton

Emma Karen. PhD Programme. GLITtER (Green Light Imaging Interpretation to Enhance Recovery): A novel psychoeducation intervention to reduce chronic pain. Body in Mind Research Group, School of Health Sciences, University of South Australia

Other data referenced

*car service figure of £125 (this does not include the cost of any repairs, replacements or new parts.) Correct as of Feb 2019. Source